Creating a Safer, More Reliable World

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SEAM Group is uniquely capable of providing an integrated, technology supported blend of services to improve asset safety, reliability, and maintenance across your assets and to provide that across all your facilities globally.


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We’ll help you prevent incidents, educate employees and contractors, develop processes, reduce costs, and save lives.

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Strengthen asset performance, increase overall uptime, streamline operations, and improve work prioritization.

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Completing the asset optimization life cycle with mission-critical installations, maintenance, and repairs

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Our Service Offerings

Help organizations optimize energized asset performance.

Every day, our expertise in enhancing the safety reliability maintenance of energized assets is leveraged by more than 500 clients across the world to achieve their safety and optimization goals. Explore our capabilities and discover why so many have come to rely on our team for success.

Consulting & Training

Consulting & Training

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Inspection & Assessment

Inspection & Assessment

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Installation & Repair

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Data & Technology

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About SEAM Group

Optimization Success Starts Here

SEAM Group is focused on optimizing asset safety, reliability, and maintenance for more than 500 clients in multiple industries around the world. Leveraging our One SEAM, One Solution approach, our team provides integrated solutions for common asset challenges through the most comprehensive suite of asset optimization capabilities available.

Each year, our expert team inspects, assesses, and supports more than 2,000,000 pieces of equipment worldwide. Our team helps organizations in hospitality, pharmaceutical, food processing, consumer goods, and more improve the performance of their assets, teams, and processes for more significant operational and financial impact and ensures everyone’s safety interacting with energized assets.

The 9 Laws of Enterprise Asset Management

What are the foundational rules of Enterprise Asset Management (EAM) that must be in place to ensure success? We identify the top 9 rules successful and sustainable EAM programs have implemented by organizations.

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As a recap to the introductory post on the Laws of Enterprise Asset Management, the first law focuses on protecting people regardless of the work activity or task. No matter how much a system or process promises an improvement in uptime, efficiency, and profitability, it is all overridden if someone gets injured, sick, or killed. People are the priority.

In this post, we continue the discussion on the laws and provide an overview of the next three laws that set the foundation for asset management: knowing the true goal, obsessing over the basics, and embracing technology. Without a foundation, an operation is less likely to find a successful path to asset management. Let’s look at these laws now to help you plot the correct course forward.

Skip this post now and read all of the 9 Laws of Enterprise Asset Management when you download the latest white paper.


Setting the Foundation for Asset Management

Law #2: Know the True Goal

Sound EAM decisions are driven by “the goal.” No asset exists in isolation. Rather, each asset should be managed according to its contribution, or potential contribution, to the larger objectives of the system. As ISO 55000 states, “What constitutes value will depend on these objectives, the nature and purpose of the organization, and the needs and expectations of its stakeholders.”

In practice, this principle means that identical assets in two differently configured systems may need to be managed differently.

  • They may be run at different speeds or over a longer part of the day.

  • Their software may be upgraded at varying times or they may be maintained at different intervals, as long they don’t create a hazard.

  • They may even be given substantially different asset life cycles, depending on what role each of them plays.

Nearly every decision about the management of an asset is properly determined by asking, “Does this maximize the productivity of the system?” instead of, “Does this maximize the output of the asset?”

Law #3: Obsess Over the Basics

People who show up ill or sluggish to their doctors’ offices expect to walk out with a prescription, preferably the latest and greatest intervention. What every medical professional understands, but struggles to communicate to their patients is that sophisticated interventions rarely compensate for basic health habits like good sleep, balanced diet, and exercise.

The same is true in operating a complex enterprise. A technical document such as ISO 55000 is largely concerned with the basics of EAM. “Assets are owned and operated to create value; decisions, plans, and activities should create alignment; and leadership and culture are crucial to competence management of the assets, according to the standard.

Attending to these issues creates a high level of assurance that a facility or system will run as intended. At SEAM Group, we often find that clients are eager to learn about the most sophisticated innovations and technologies before understanding, addressing, and mastering the basics. We regularly counsel them that those tools underperform and cause frustration without the basic aspects well established.

Law #4: Embrace the Technology

Many organizations often believe that modern technology is a luxury—an avoidable expense if costs are an issue. There is a misconception that complicated operations were managed for decades through paper-and-pen logs and, later, with spreadsheets that can capture and process large amounts of data. The problem with this logic is that the asset capabilities have improved, the tolerances within which they best operate have tightened, and the interdependencies among the assets have increased that optimal performance requires a modern EAM system.

Technology appropriate to current levels of system complexity is the foundation for long-term optimal performance. Going without solid technology often costs more than the technology itself when you factor in unintended downtime, maintenance, and – occasionally but tragically – accidents and incidents.

Start the Journey to Better Asset Management

To succeed at enterprise asset management, organizations must understand and practice its core principles. While the laws above are foundational in nature, they are just the first few steps in the journey. Download the full white paper on the 9 Laws of Enterprise Asset Management for a comprehensive guide to improving operational and safety performance at your organization.

Missed the post on first law of asset management? Read the post now.
Technical expertise will only get you so far on your journey to asset optimization. For an organization to succeed in enterprise asset management (EAM), it must have leaders that demonstrate knowledge in the three disciplines of safety, reliability, and maintenance. They must also understand how integrating these disciplines is the key to improving operational performance.

If you’re an organizational leader that needs to expand or refresh your knowledge in asset management, you’ll find the white paper on 9 Laws of Enterprise Asset Management valuable in building the foundation needed to maintain safe and reliable operations. Preview the laws of enterprise asset management below and dive into the first law: protect people, to start your journey towards asset optimization.

Download the white paper on the 9 Laws of Enterprise Asset Management to learn why each is critical to improve operational performance.

The Laws of Enterprise Asset Management At-a-Glance

Following these nine laws unlocks a high potential for asset optimization. Leaders that understand these principles and practice them at their organization can see significant returns that reduce downtime, increase productivity, and improve safety.

1. Protect People
2. Know the True Goal
3. Obsess Over the Basics
4. Embrace the Technology
5. Focus on Returns, Not Costs
6. Optimize the Critical Path
7. Foresee the Catastrophe
8. Ensure Reliability or Redundancy
9. Calculate Coldly

View the infographic for a summary of each law.

Diving into the First Law: Protect People

As seen in his series of I, Robot books, science fiction writer Isaac Asimov promulgated three laws of robotics. The first law states, “A robot may not injure a human being or, through inaction, allow a human being to come to harm.” Asimov’s first law is a worthy guide for the first law of enterprise asset management: protect people.

EAM is designed to make life better for people – to reliably produce and deliver higher-quality products at lower prices and thereby improve people’s standard of living. That mission is abrogated if, in the process, we hurt people. Protecting people means not just looking out for the immediate health and safety of employees working around the assets, but also those who live nearby or downstream from a facility and the environment on which we all depend.

There are situations where the optimal strategy includes “run to failure” or RTF. Most people treat the lightbulbs in their house this way, replacing them only after they go out and have no useful life remaining. In a production facility, all other things being equal, run to failure can be more efficient if shutting down a line for maintenance creates the same downtime costs as failure without a compensating increase in service life. And every component carries some probability of failure during its service life, either early on if it has undetected defects or later in the cycle as it ages and accumulates wear.

These are risks inherent to the production process. However, certain breakdowns have the potential to injure or kill workers or people in the area surrounding a facility. Others simply violate regulations or the law and subject the company to fines, lawsuits, and damage to its reputation.

Regardless of the work activity or task, protecting people should always be the priority. No matter how much a work task or activity can promise to improve uptime, efficiency, and profitability, it will always be overridden if following it creates a meaningful risk of injury or illness to the people in or around the area.

Get the Guide to Better Asset Management

While it is certainly the most important, the first law of enterprise asset management is just one of the core principles that need to be understood and practiced in order to improve operational and safety performance. Download the full white paper on the 9 Laws of Enterprise Asset Management to learn how to effectively manage assets using the core principles outlined in the guide.

Get better performance outcomes when you learn the principles of asset management.

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Many classrooms and one-on-one training opportunities continue to be unavailable due to COVID-19 restrictions. Essential workers that rely on options like job shadowing and in-person training are left at a disadvantage compared to their remote colleagues that have easier access to virtual training. Does this mean that essential workers, specifically those working with electrical assets, must do without training and knowledge learning until restrictions are lifted? Not at all. Technology has accelerated and evolved since the pandemic started, providing more accessibility and availability to your organization’s essential workforce. Learn how to support your electrical workers with effective remote training options that help ensure optimal performance and a safe working environment.
Join us for a complimentary webinar: The Case for Virtual Training: Deployment Technologies that Make it Effective on March 24th. See details and register now.

Remote Training Options in the New Normal

Virtual meetings, trainings, and classes that were just emerging prior to the pandemic are now becoming necessary for communication and knowledge sharing since traditional training options continue to be unsafe and unavailable. Because safety training is critical, organizations like yours must start embracing digital tools and remote options to continue supporting your organization’s employees.

These are just some of the technology and remote training options that are available to organizations like yours:

  • E-Learning is typically self-paced online learning. It may include access to instructors through online bulletin boards, online discussion groups, and e-mail. Or, it may be totally self-contained with links to reference materials in place of a live instructor.

  • Learning Management Systems are software applications for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, or learning and development programs.

  • Virtual Classrooms enable instructors to interact with students, online and in real-time. Students can voice their questions and interact with peers similar to how they would in a regular classroom.

  • Augmented Reality is the new workforce training technology. Job shadowing, training, and troubleshooting are conducted remotely with the added capability of being able to connect with an expert trainer who is able to see what the employee sees in real-time.

Using Augmented Reality to Enable Your Employees to Work Safer

Hands-on training has been proven to help people learn faster and retain more information. Augmented reality technology makes it possible for a worker to show an expert a problem and get immediate assistance on a resolution, while the expert is seeing what the employee is seeing. Similarly, augmented reality can be used for remote training, enabling employees to connect with an expert to share knowledge, ask questions, and “learn by doing.” This modern technology is truly a value for organizations working on energized asset management. When an employee needs electrical training or assistance with arc flash or lockout/tagout procedures and their trainer is remote, augmented reality creates a virtual space for the interaction and problem solving to happen.

Augmented reality technology includes:

  • Real-time collaboration with, and knowledge transfer from subject-matter experts

  • Remote communication and experiential learning from industry trainers

  • On-demand training scenarios that display safety hazards, machine components, and work instructions

Moreover, augmented technology boosts worker productivity by as much as 50 percent and reduces human errors by up to 90 percent.

Is Your Organization Ready for Remote Training?

If your organization has a segment of remote employees, chances are you’ve started taking advantage of virtual conferencing to communicate regularly. But, what about your essential workers with their boots on the ground? You may be able to meet with them on-site, but what about their training? Has it resumed since the pandemic started? For many organizations it hasn’t. However, in lieu of meeting in the classroom or job shadowing, there are many remote training options available that are just as effective as being performed in person and offer many benefits to an organization, including continuing to promote a safe environment.

Interested in learning more about remote training for your organization?

Join us for a complimentary webinar: The Case for Virtual Training: Deployment Technologies that Make it Effective on March 24th. SEAM Group’s Manager of E-Learning Operations, Chris Rucci discusses the different types or training technologies available and how organizations and their employees can benefit from modern remote options. Register now.